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LTI 1.3: Troubleshooting Canvas Grade Passback

Learn how to use our tools to troubleshoot Gradebook passback issues with Canvas

Mac Staloch avatar
Written by Mac Staloch
Updated over 2 months ago

Checking your Gradebook Passback Level

Each CodeHS Section linked to Canvas will have a Grade Passback Level depending on the Content Type selected when exporting.


To check your Section's passback level: Navigate to Section Settings and ensure the correct Section is selected > Gradebook Passback Level

Screenshot showing how to navigate to Sections Settings and a box highlighting the Gradebook Passback Level option

Manually Report Scores

When scores aren’t updating in Canvas as expected, you can try manually re-pushing them.

Depending on your Gradebook Passback Level, you can report scores using one of the following tools in the gradebook to push a single Assignment, Lesson, or Module.

By Assignment Tool

Gradebook Passback Level: Activity

To report scores for a single assignment:

  1. Navigate to the Gradebook

  2. Click on the By Assignment Tool

  3. Select an Assignment

  4. Select one or multiple students

  5. Report Scores to Canvas

Screenshot showing the By Assignment tool with an arrow pointing to the Report Scores to Canvas button

By Lesson Tool

Gradebook Passback Level: Lesson

  1. Navigate to the Gradebook

  2. Click on the By Lesson Tool

  3. Click on a Lesson name

  4. Report Scores to Canvas

Screenshot showing the By Lesson tool with an arrow pointing to the Report Scores to Canvas button

Assignment Breakdown

You can click on Assignment Breakdown to view which Activities are included in the combined Lesson Grade:

Screenshot of the By Lesson Sidepeek showing the assignment breakdown option

By Module Tool

Gradebook Passback Level: Module

  1. Navigate to the Gradebook

  2. Click on the By Module Tool

  3. Click on a Module name

  4. Report Scores to Canvas

Screenshot showing the By Module tool with an arrow pointing to the Report Scores to Canvas button

Assignment Breakdown

You can click on Assignment Breakdown to view which Lessons are included in the combined Lesson Grade:

Screenshot of the By Module Sidepeek showing the assignment breakdown option

Entire Gradebook

*This button will push All Grades in the gradebook even if the gradebook is filtered to a singular Lesson or Module

Gradebook Passback Level: Module, Lesson, Activity

  1. Navigate to the Gradebook

  2. Click on the Export dropdown

  3. Click on Push All Grades to Canvas

Screenshot showing the Gradebook with an arrow pointing to the Export Dropdown and a box highlighting the Push All Grades to Canvas option

Due Date Passback

If your section has Module or Lesson Gradebook Passback Level, Due Date Grade Passback is enabled by default. This means that if a due date is set for a Module or Lesson, grades will only be sent after the due date has passed. More info here.

If you are not seeing a score for an entire Module or Lesson, you should check if a due date is set and due date passback is enabled.

From the By Lesson or By Module tool, you can see whether a Module/Lesson has a Due Date scheduled. If a Due Date is set, you will see a warning indicating that scores will not be sent until the due date passes:

Screenshot of the By Module tool showing the Scheduled Due Date indicator and the :Grades will not be passed back" warning

Enabling/Disabling Due Date Passback

You can turn on/off Due Date Passback by Navigating to Section Settings and toggling the Due Date Based Grade Passback toggle.

Screenshot showing how to navigate to Sections Settings and a box highlighting the Due Date Based Grade Passback option

Video

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