Manage Student Accounts

From your Teacher Page, choose on a section and click Manage Student Accounts up at the top of the roster. On this page you'll see two things:

  • Each student's username and email address
  • The option to change any student's password

Change a Student's Password

If you have a student who can't access their account, you can update their password from your teacher account.

  1. On the roster page, click Manage Student Accounts
  2. Click Change Password for the student whose password you'd like to update

Troubleshooting Tips for Student Passwords

Issue: Students Can't Sign In with Username and Password

If a student can't sign in with their username and password, have them try signing in with Google. 

If you or your students created accounts with Google Classroom or with a Google email, your students will only be able to sign in if they click the Sign in with Google button:

If that doesn’t solve the problem, students can always click the Forgot Password button to try to reset their password, and retry logging in with their username.

Issue: Login with Google Goes to the Wrong Account

If students are using Chrome, the browser can become associated with their Google Account, which will automatically log them in to CodeHS even if another student is trying to log in.

Students can solve this by signing out of the Google Account from the browser. Students can do this by clicking the three dots on the top right and hitting the Settings button. From there, they should be able to Sign Off, and remove their Google Account from the browser.

One way to prevent this is to have students use incognito tabs when they sign on to CodeHS. Students can access incognito browsers by clicking the three dots on the top right of the Chrome browser, and click New Incognito Window. Please note that some schools disable incognito browsing on the network, so if this doesn’t seem to exist, it’s most likely because your school disabled that feature. 

Still have questions? Contact our team at hello@codehs.com to learn more!

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