It may sound simple, but first double-check that you are using your school-issued email address and not your personal email address.

If you can't access your account, your teacher can update your password. You can also view helpful troubleshooting tips below.

If you can't sign in with your username and password, try signing in with Google; if your class uses Google Classroom or if your account was created with a Google account, you can sign in by clicking the Log in with Google button:

If your class uses Clever, you may need to launch CodeHS from Clever instead of using a username and password on the CodeHS site.

If your school uses Canvas, you may need to launch CodeHS from Canvas.

If that doesn’t solve the problem, you can always click the Forgot Password button to try to reset your password and retry logging in with your username or email.

If you are using Chrome, the browser can become associated with your Google Account, which will automatically log you into CodeHS.

You can solve this by signing out, then logging in to the correct Google account:

One way to prevent this is to use an incognito window when signing in to CodeHS. You can open an incognito window by clicking the three dots at the top right of the Chrome browser and clicking New Incognito Window, or by pressing Control + Shift + N (Windows) or Command + Shift + N (macOS) on your keyboard.

Please note that some schools disable incognito browsing on their devices, so if this doesn’t seem to exist, it’s most likely because your school disabled that feature.