If you're experiencing issues connecting to CodeHS Code Editor, there may be a network or browser-related issue. This article will cover different troubleshooting steps to resolve the connection issues.

Sometimes, school or district networks block access to key CodeHS resources. We recommend sharing our CodeHS Whitelist Domains article with your IT team to ensure all necessary domains are accessible on your network.

Browser restrictions or extensions frequently cause unexpected behavior on CodeHS. Switching browsers is an effective troubleshooting step to determine if the issue is browser-related.

Recommended Browsers to Try:

If switching browsers resolves the connection issue, the problem likely stems from your original browser’s settings or extensions. Reviewing those settings or temporarily disabling extensions may help resolve the issue.

If you're experiencing difficulty connecting to the Code Editor Servers, this may be related to your school’s network configurations. To help diagnose the issue, try connecting from a different network, such as your home network or a mobile hotspot.

If the connection problems do not occur when you're at home but reappear at school, your school's network may be blocking the Code Editor Server. Share the CodeHS Whitelist Domains article with your school's IT department to ensure all the required CodeHS domains are whitelisted.

Server connection issues could be caused by your device’s configuration, you can try accessing CodeHS from another computer or device. If switching devices resolves the connection issue, this indicates the issue may be related to your original device’s settings, browser configuration, or network connection.