If you're unable to save a CodeHop program, there are a few possible causes. The most common is uploading a file that's too large, although network connectivity issues may also prevent a program from saving. This article covers common causes, troubleshooting steps, and workarounds for this issue.
Common Causes & Troubleshooting Steps
Reduce Large File Uploads
The most common cause of this save error is uploading a file that is too large for the project. Images, audio files, or other assets larger than 2.5 MB may prevent the program from saving successfully.
If you recently uploaded a file before encountering this error, try removing the file or replacing it with a smaller version. Then, try saving the program again.
Check Your Internet Connection
An unstable or interrupted internet connection may prevent your program from saving successfully.
Try refreshing the page and confirming your internet connection is working properly. If possible, switch to a different network to determine whether the issue is related to your connection.
Workarounds
Download a Copy of the Program
If you're unable to save your program, download a copy to your computer to avoid losing your work while troubleshooting.
You can do this by clicking Download on the save error message, or by clicking File > Save to your computer from the top navigation menu:
You can reopen your downloaded program at any point by clicking File > Load from your computer and selecting the downloaded file.
If you’ve tried these steps and are still experiencing issues, please feel free to contact our support team at support@codehs.com.